Got questions?
We've got answers.

We've put together a comprehensive list of frequently asked questions to ensure you have all the information you need in no time.

Pricing plans

Questions and answers about FinancialAha's pricing for individual use.

Is FinancialAha free to use?

Yes, you can begin with the Free plan without any charges. This plan allows you to anonymously explore the core features of FinancialAha and decide if you need more afterwards.

What do you mean by "no email required"?

You can start using FinancialAha anonymously, without providing any personal identifiable information, not even your email address.

Do I need to sign up to use FinancialAha for free?

No, there is absolutely no sign up required to start using FinancialAha's Free plan.

Which plan is right for me?

Our plans are made to adapt according to your experience and your needs. They all include essential features and become increasingly more powerful depending on which plan you choose. Here's how they break down:

  • Free: This plan is for those who want to get started with FinancialAha anonymously and risk-free no matter their financial experience. This plan is also a great starting point for those new to money management and planning, with limited net worth.
  • Pro: This plan is for individuals with growing portfolios and more intricate finances.
  • Elite: This plans encompasses the most complex features that turn FinancialAha into the wealth management tool for experienced investors.

Can I upgrade my plan later?

You can start with a plan and then upgrade to a higher plan at any time.

Do you offer any discounts?

Enjoy a 10% discount for the Pro plan, and a 15% discount for the Elite plan when you opt for annual billing instead of monthly.

Privacy and security

Questions and answers about FinancialAha's data privacy and security practices.

Does FinancialAha have access to my real financial data?

FinancialAha has no link to your real financial accounts (e.g. bank account, credit cards). When we mention "financial data" we are talking about the data you manually enter in the FinancialAha app related to your finances.

Where is my financial data stored?

By default your financial data is stored in your browser and never leaves your device. You can choose to manually import/export you financial data to create personal backups, or let FinancialAha manage it in the cloud.

Each type of data storage has its advantages and disadvantages, but we believe that we have an option for almost everyone. Read more about our different types of data storage to find the one that best fits your needs.

How secure is FinancialAha?

Your data privacy and security are our top priorities. Here's how we make FinancialAha secure:

  • In-transit Encryption: FinancialAha uses the TLS (Transport Layer Security) protocol to encrypt data during transmission over the internet, ensuring secure communication.
  • At-rest Encryption: Data stored on FinancialAha's servers is securely encrypted using Firebase at rest encryption.
  • End-to-end Encryption: Your financial data is encrypted before leaving your device, it is transmitted and store on our secure servers in an encrypted format. Your financial data will only be decrypted once it reaches your personal device again, with a security key that only you posses.
  • Secure Sharing and Collaboration: FinancialAha also implements end-to-end encrypted collaboration with your advisors, partner or other collaborators. Only the authorized people you share your financial portfolio with can access your data, keeping you in control.

Is my financial data encrypted?

FinancialAha uses multiple data encryption methods depending on where your data is located.

  • In case you choose to store your data only in your browser and/or create manual imports/exports, then you are the only one responsible for your data because it will never be sent over to FinancialAha.
  • If you choose to let FinancialAha store your financial data in the cloud, then we implement both standard and advanced encryption methods that include end-to-end encryption.

What happens if FinancialAha's servers are breached?

FinancialAha encrypts your data at-rest, this means that even if our servers are breached and attackers gain access to your financial data, they would only obtain encrypted data. Without the decryption keys, the encrypted data remains unintelligible and inaccessible to unauthorized parties. In case you have end-to-end encryption active, then only you have the decryption key.

Does anyone at FinancialAha have the technical ability to see my financial data?

When you choose to use end-to-end encryption, only you can read your financial data. We do not have the technical ability to read or give anyone else access to your emails.

If you choose to deactivate end-to-end encryption, your financial data is stored encrypted, and, from a technical standpoint, database administrators possess access to the encryption keys. Nevertheless, our employment agreements impose legal obligations on any staff member granted access to these keys, prohibiting them from decrypting or revealing user data.

Is FinancialAha ad-free?

Yes, FinancialAha is and always will be ad-free.

Does FinancialAha sell my data?

FinancialAha doesn't sell your data to anyone.

Can I export my financial data?

Yes, there is an export button in the bottom right corner of the FinancialAha app.

Product

Questions and answers about FinancialAha's features.

Does FinancialAha support multiple currencies?

Yes, FinancialAha supports multiple currencies and also does currency aggregation. You can keep assets in any currency you want, and you can also set a default currency for your portfolio that will be used for example to compute your net worth.

Can I link my bank accounts and credit cards to FinancialAha?

For the moment FinancialAha does not offer the option to link your real financial accounts to your FinancialAha account. If you need this feature drop us a line and let us know.

Can I use FinancialAha for budgeting?

Although our main goal is money management and planning, budgeting is also possible with FinancialAha.

Can I create and track my financial goals with FinancialAha?

Of course, you can create your own personal goals and keep an eye on your progress compared to the goals.

Does FinancialAha provide insights or analysis on my portfolio's progress?

Yes, FinancialAha provides analytic insights based on your financial data to help you monitor and manage your personal finances.

What are FinancialAha's projections for?

At FinancialAha, projections are a powerful tool that can help you visualize the potential impact of certain financial assumptions. Projections can be simple like a cash flow forecast when you want to prepare for a big purchase. They can also be very intricate involving future investments or cash outs, inflation, anticipated activities, market conditions, and strategic initiatives.

Can I create multiple portfolios?

Yes, you can create and track multiple portfolios depending on how many portfolios your pricing plan includes.

Still have questions?

Don't let them unanswered! We are here to shed light on any uncertainties you may have.

Knowledge Base

Browse FinancialAha's knowledge base for in detail information about almost everything.

Support

Connect with our team for prompt assistance, tailored support, or potential partnerships.